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Tag: railway

  • Ukrzaliznytsia has introduced a new ticket refund system

    Ukrzaliznytsia has introduced a new ticket refund system

    Ukrainian Railways is introducing a progressive ticket refund system, changing the usual rules of the game for passengers.

    The new terms, approved by the Ministry of Community and Territorial Development of Ukraine following public consultations, will come into effect from 2 May. These changes apply only to domestic travel. This was announced by the ministry’s press service on Facebook.

    From now on, the amount passengers receive when refunding tickets will depend on the date they request to cancel their journey. The closer to the train’s departure time you decide to refund your ticket, the lower the compensation amount will be. However, there is an exception: there are no restrictions for members of the Ukrainian Armed Forces. If a ticket was purchased via the “Army+” platform, the full cost will be refunded up to the time of the train’s departure. And all this can be done online via a special app.

    So, what new conditions await ordinary passengers? For tickets on journeys sold in advance (20 days or more), the following refund scale will apply:

    – 15–20 days before departure: 100% of the cost.
    – 10–14 days: 95–90%.
    – 9–5 days: 75%.
    – 4–1 day: 50%.
    – Less than 24 hours, but no later than one hour after the train’s departure: only the cost of the reserved seat is refunded.

    However, if ticket sales for a particular flight open with a shorter booking window—for example, due to urgency or the specific nature of the destination (particularly in the case of flights to frontline regions)—the refund terms will be adjusted to reflect the available booking period. In such cases, a full refund will only be possible during the first few days following the purchase of the ticket. Thereafter, restrictions will apply depending on the time remaining before departure.

    For example, for flights where sales open 10 days before departure, the following refund rules will apply:
    – 10 days’ notice: 95% of the ticket price.
    – 5–9 days’ notice: 75%.
    – 1–4 days’ notice: 50%.
    – Less than 24 hours’ notice: only the cost of the standard ticket.

    This model aims to improve the organisation of the ticket refund process. Passengers will be encouraged to return tickets immediately after changing their plans, which will help Ukrzaliznytsia better forecast passenger numbers and allocate rolling stock more efficiently. Vacated seats will quickly go on sale, giving other travellers the chance to purchase tickets.

    Furthermore, this innovation is designed to combat ticket touts. For them, returning tickets at the last minute will become financially unprofitable. In this way, the railway will not only optimise its operational processes but also support economic stability during difficult times, when significant resources are being spent on restoring infrastructure damaged by shelling.

    These changes represent a strategic step towards improving the efficiency of rail transport in Ukraine and enhancing the service for passengers.

    As a reminder, ticket prices for commuter trains have been increased in Kyiv and the surrounding region.

  • Kyiv-Kharkiv Intercity service will operate with restrictions – Ukrzaliznytsia

    Kyiv-Kharkiv Intercity service will operate with restrictions – Ukrzaliznytsia

    There are currently some temporary restrictions on Intercity train services between Kyiv and Kharkiv. Intercity trains are temporarily not running on the section to

    Poltava, but connecting services with sleeping carriages to Kharkiv have been arranged for passengers. This was reported by the Ukrzaliznytsia press office.

    Recently, services between Kharkiv and Poltava have been operated using reserve diesel locomotives due to power supply issues. This has often caused delays of up to three hours, and on some days trains arrived after the start of the curfew.

    To improve the situation for passengers and ensure more accurate adherence to the timetable, the schedule has been adjusted by introducing these connecting routes. At the same time, repair and restoration work, as well as measures to enhance safety, are ongoing, with the aim of restoring full Intercity services.

    It is expected that regular Intercity train services to Kharkiv will resume by the end of March. Other rail routes to and from Kharkiv remain unchanged.

    As a reminder, ticket prices for commuter trains have been increased in Kyiv and the surrounding region.

  • From 22 January, the updated train schedule in Ukraine will come into effect at night

    From 22 January, the updated train schedule in Ukraine will come into effect at night

    Tonight, Ukrzaliznytsia’s updated timetable will come into effect.

    A total of 118 long-distance trains and over a hundred regional and suburban trains will depart according to the revised schedule, including trains from Kyiv. The press service of the agency provided details.

    The schedule is aimed at solving the problem of massive delays caused by shelling, detours, and the use of reserve locomotives in regions without power.

    If you have purchased a ticket for one of the following two trains, please note the changed departure schedule:

    • No. 9 Kyiv – Budapest (09:43 instead of 11:05)
    • No. 749 Kyiv – Vienna (12:33 instead of 13:05)

    Tickets purchased after 8 January already reflect the new departure and arrival times. Passengers who purchased tickets on websites or at ticket offices of foreign carriers should be careful and check the times on the official channels of Ukrzaliznytsia.

    The updated schedule for your train can be found in the app and on the Ukrzaliznytsia website, as well as on information boards at stations.

    As a reminder, passengers have been announced a new schedule for the direct Kyiv – Warsaw train.

  • In Kyiv, after disruptions, the metro resumed operation on the red line

    In Kyiv, after disruptions, the metro resumed operation on the red line

    After disruptions to transport services, the metro in the capital has resumed normal operation on the red line, which runs across the Dnipro River. This has been a significant relief for thousands of passengers who use the underground every day to travel between the left and right banks of the city.

    According to the Kyiv Metro, the red line is now operating as usual, with no changes to the timetable or planned deviations. Passengers can travel along the entire length of the red line, including across the Dnipro River, without restrictions.

    The Metro also noted that the timetable remains the same as it was before the temporary disruptions, and there are no delays or reductions in the number of trains on the line. This provides passengers with stable and reliable transport in the morning and evening, during peak hours.

    It is noted that the restoration of full operation of the red line was made possible thanks to the prompt actions of the metro’s technical services and coordination with other city services that worked to eliminate the consequences of changes in transport operations.

    For Kyiv residents who are accustomed to using the metro every day, the stable operation of the red line is an important part of everyday life in the city, especially given the difficult infrastructure situation.

    The metro reminds passengers to follow safety rules when travelling and to be careful during periods of increased traffic to ensure uninterrupted transport for all residents of the capital.

    As a reminder, double-decker tunnels and reversible dead ends are being built at metro stations in Vinogradar.

  • The updated train traffic system will start operating in 2026 – Ukrzaliznytsia

    The updated train traffic system will start operating in 2026 – Ukrzaliznytsia

    Ukrzaliznytsia is introducing an updated train schedule for 2026, which will come into effect on 14 December. This was reported by Ukrzaliznytsia.

    An interval schedule will be introduced on the key route between Kyiv and Lviv, with trains departing every hour. This format will ensure stable traffic and make travel more predictable. Most flights will run throughout the year, except for certain periods with lower passenger traffic.

    The interval principle means that trains depart at regular intervals, which simplifies travel planning and allows passengers to quickly navigate the schedule. This system is widely used in countries with developed railways, particularly in Germany, Austria, and the Netherlands, and has already been successfully implemented in Ukraine by Kyiv City Express.

    This model is effective for the railway because it optimises traffic throughout the day, reduces peak hours and allows for more efficient use of resources and infrastructure.

    As a reminder, Ukrzaliznytsia has presented an updated timetable, which includes an accelerated direct train No. 67/68 Kyiv – Warsaw.

  • Passengers were informed of the new timetable for the direct train between Kyiv and Warsaw

    Passengers were informed of the new timetable for the direct train between Kyiv and Warsaw

    Ukrzaliznytsia has presented an updated timetable, which includes a faster direct train No. 67/68 Kyiv – Warsaw. The route between the two capitals now takes more than two hours less. This was announced by Ukrzaliznytsia on Facebook.

    The train departs from Kyiv at 19:51 and arrives in Warsaw at 09:43. In the opposite direction, departure from the Polish capital is scheduled for 18:41, with arrival in Kyiv at 09:49.

    From 14 December, the train will run to the main station of the Polish capital, Warsaw Central, which provides convenient transfers to public transport and quick access to different areas of the city.

    The schedule also includes a completely updated route No. 23/34 Kyiv – Kholm, which has become the fastest option for travelling to Warsaw with a transfer.

    The train departs from Kyiv at 21:57 and arrives in Chełm at 08:08. At 08:38, train No. IC 2802 ‘Gurski’ departs from Chełm, travelling via Warsaw to Poznań and Szczecin. The arrival at Warsaw Central Station is scheduled for 11:19, allowing travellers to quickly continue their journey in any direction.

    As a reminder, over 40,000 people visited the art train in Kyiv.

  • Over 40,000 people visited the art train in Kyiv

    Over 40,000 people visited the art train in Kyiv

    The train gallery is operating in Kyiv. It has already been visited by 40,000 people in various cities across Ukraine. This was reported by Ukrzaliznytsia.

    The number of people wishing to see the exhibition remains stable and is not decreasing. For this reason, the exhibition will continue to operate.

    Art train in Kyiv and schedule:

    • When: 18 November – 7 December, 12:00–20:00 (except Mondays)
    • Where: Kyiv Suburban Station, track 22

    Admission to the exhibition is free. The project is supported by The Howard G. Buffett Foundation.

    As a reminder, a daily train service to Kyiv began operating in October.

  • Explosions on the railway in the Kyiv region: what is the situation with train traffic

    Explosions on the railway in the Kyiv region: what is the situation with train traffic

    Ukrzaliznytsia in the Kyiv region carried out significant work to eliminate the consequences of the emergency. The Vasylkiv-1 – Boyarka section was restored for train traffic in the shortest possible time. This was reported by the press service of the agency on Facebook.

    Specialists managed to quickly cope with the complications on the section. All passengers rushing to work, school, and meetings managed to reach their destinations on time.

    More than 25 electric trains from different directions arrived in the Ukrainian capital yesterday morning according to schedule. This includes 10 electric trains whose route passes through the damaged section.

    Railway workers managed to restore infrastructure on the Vasylkiv-1 – Boyarka section. Thanks to the coordinated work of railway workers and the State Emergency Service, all measures were implemented in a short time.

    Shelling of Ukraine – how Russia attacked the railway in the Kyiv region

    On the night of 14 September, powerful explosions were heard in the Kyiv region. According to Suspilne, citing the General Staff of the Armed Forces of Ukraine, ammunition detonated on a train transporting military cargo in the Kyiv region during the night. No personnel were injured as a result of the incident.

    Due to the emergency situation, certain trains were unable to adhere to their usual schedule. Train No. 73 Kharkiv – Przemyśl ran on a modified route, already at the terminal station. The delay was reduced from almost 6 hours to 2 hours 26 minutes.

    A total of 28 trains ran on altered routes, with delays ranging from 1.5 to 3 hours. Thanks to the work of railway workers and dispatchers, these delays are gradually being reduced.

    Suburban train traffic on the Kyiv-Fastiv route was also restricted. People were provided with shuttle trains between Kyiv and Boyarka and additional bus services.

    Some trains that were significantly behind schedule eventually arrived at their final stations with much shorter delays.

    Emergency services and railway workers did everything possible to quickly eliminate the consequences of the emergency in the Kyiv region and return passenger trains to their regular routes.

    As a reminder, the comedy ‘Train to Christmas’ will be released in cinemas on 1 December. A teaser for the film has already been released.

  • Capacity of up to 3,000 tonnes: Ukrzaliznytsia receives its first battery-powered shunting locomotives

    Capacity of up to 3,000 tonnes: Ukrzaliznytsia receives its first battery-powered shunting locomotives

    Ukrainian Railways now has modern battery-powered shunting locomotives at its disposal. They are capable of reaching speeds of up to 10 km/h and moving freight cars with a total weight of up to 3,000 tonnes. This was reported by the press service of the agency.

    The equipment is equipped with fast charging and autonomous operation for up to 24 hours. In fact, it should become an alternative to old diesel shunting locomotives at the company’s production facilities.

    The first machines will be put into operation in key production units in the near future. Thanks to their high energy efficiency and ease of maintenance, this will increase the efficiency of shunting operations.

    Battery-powered tractors operate without CO₂ emissions or harmful substances. Their operation is cheaper compared to diesel counterparts, which will allow the saved resources to be directed towards the development of the company’s production capacities.

    The company called the purchase of battery-powered tractors an important step in the modernisation strategy of Ukrzaliznytsia. This will contribute to the development of infrastructure, increase the environmental friendliness of transport and further integrate the Ukrainian railway into European standards.

    The entire batch is scheduled to be delivered by the end of 2026.

    As is known, on 20 February 2025, Ukrzaliznytsia signed a contract with the Bulgarian company Express Service OOD for the supply of ten battery-powered shunting locomotives.

    We would like to remind you that modernised electric trains will run in the Kyiv region. After three months of painstaking work, KEVRZ specialists managed to repair and modernise them.

  • An unusual art train runs in the Kyiv metro: how to get on it

    An unusual art train runs in the Kyiv metro: how to get on it

    An art train is running on the ‘blue’ line of the Kyiv Metro. It is dedicated to Ukrainian avant-garde artist Kazimir Malevich. This was reported by the Metro on Facebook.

    The art train will run on the metro for two months. It will be available on the blue line from 27 August until the end of October. We are convinced that such initiatives are particularly valuable: they make travelling on the metro an informative and quick experience.

    The project was created thanks to the cooperation of the Kyiv Metro, FILM.UA Distribution, and the team behind the film Malevich. The premiere will take place on 11 September in all cinemas across the country.

    The Paint Hunters team of artists turned an ordinary carriage into a mini-gallery of Malevich’s paintings. The exterior of the carriage is decorated with the artist’s recognisable black square and bright geometric shapes. Inside, there are informational posters that introduce passengers to the artist’s life and work, including his time in Kyiv.

    Thus, passengers of the Kyiv metro will be able to learn:

    • where exactly in Kyiv the artist was born;
    • that he studied at the Kyiv Art School of Mykola Murashko;
    • how he taught at the Kyiv Art Institute (now the National Academy of Fine Arts and Architecture).

    The project organisers explained the essence of the initiative. They said that Kazimir Malevich is one of the most famous Kyiv residents who had a significant impact on world art. His roots are in Kyiv. The materials for decorating the train were prepared by Tetyana Filevska, creative producer of the film Malevich, who is researching the artist’s life in Kyiv.

    The film Malevich — what is known

    The film Malevich tells about key events in the artist’s life, giving citizens an idea of the era and passions that surrounded his work: the envy of competitors, great love, pain for the peasants during the Holodomor, and resistance to the Bolshevik regime.

    The leading roles were played by actors from the Ivan Franko National Academic Drama Theatre: Vitaliy Azhnov, Khristina Korchynska, Marina Koshkina, Oleksandr Rudynskyi, Nataliya Vasko and others.

    As a reminder, Russian troops attacked a passenger train. The Intercity train on the Kyiv-Kharkiv route was supposed to depart.